Best of CTI EXPO Fall '98 Award Winner

Feb. 1, 1998

TeleSynergy, as part of its wide range of CTI hardware and software offerings, provides a communications server called the TelePCX, which is a PC-Based PBX combined with a full-featured auto-attendant/voice mail system, an application program generator for IVR and fax on demand (FOD), and a Web-based unified messaging server. The bundled GUI-based application generator makes TelePCX capable of easily adding on CT applications like IVR/FOD into the same system. With further effort, the system can even grow to a complex call center. Web-based unified messaging allows users to send/receive/manage e-mail/fax mail/voice mail from one unified box from a desktop, anywhere in the world, as long as users have an access to the Internet. It includes a standard SMTP/POP3 e-mail server, which can be connected to ISP through a leased line or dial-up connection. Furthermore, the unified messaging system is a store-and-forward fax server. Users can send fax through Internet to save on phone bills. Intended for small and mid-sized businesses, the TelePCX is designed to be cost-effective. The whole system is configured through simple dialog boxes. Anyone who is familiar with PCs can learn how to maintain, upgrade, modify, and add features, which will minimize unnecessary support costs. For more information, call 408-260-9970, or visit www.telesynergy.com.